Our top 5 tips on making your gay guests feel welcome
1. A warm welcome
Give all your guests the same warm welcome, whatever their sexuality
2. Don't panic
Be professional, not judgemental, particularly when checking in. You donât need to ask whether two people of the same sex really do want a double bed. Just ensure that the reservation details are correct. âSo, thatâs one double room for three nights?â You should not suggest that they might have made a mistake by booking a double bed. They will soon tell you if itâs a mistake.
3. Keep it neutral
Make sure your in-room greeting, such as a welcome letter or TV message, does not welcome Mr and Mrs when it is clearly Mr and Mr or Ms and Ms.
4. Equality always
Extend to same sex couples all the benefits you extend to others. Same sex couples should, for example, be eligible to the same valentine and newly-wed packages.
5. Know the basics
Receptionists and concierges should be able to answer the question âdo you know where the nearest gay bar is?â A quick check on the Internet will give you an overview of the gay life in your town or city
Just these five tips will ensure that your gay guests feel welcome and will have a great stay at your hotel.